FAQ
Find answers to common questions about ordering, shipping, product selection, Royal Products, Filtermist, and working with Better Solutions.
Ordering & Shipping
Do you offer free shipping?
Yes. Better Solutions offers free shipping on online orders over $100. Products purchased outside our website may be subject to shipping charges.
How quickly will my order ship?
Most in-stock orders received before 3:00 PM EST ship the same business day.
Do you offer expedited shipping?
Yes. Please contact us before placing your order and provide your UPS or FedEx account number. We’ll be happy to ship your order using your carrier account and the shipping service of your choice.
Can I contact Better Solutions before placing an order?
Absolutely. If you have a question about a product or application, contact our team and we’ll help you determine the right solution before you order.
Products & Application Help
Can you help me determine which product I need?
Yes. If you’re unsure which product is right for your machine or application, contact our team. We’ll help you review the requirements and determine the best fit.
Do you offer Royal Products that aren’t listed on your website?
Yes. Our website does not currently include the entire Royal Products catalog. If you’re looking for a specific item, contact us with the product or part number and we’ll be happy to provide a quote. Most Royal Products can be shipped nationwide, although certain items may be subject to geographic sales restrictions.
Can you help me identify the correct Filtermist replacement part?
Yes. Our Knowledge Center includes Filtermist replacement-part diagrams and maintenance information, and our team can help you identify the correct replacement part for your unit.
Can you recommend a mist collector for a specific machine?
Yes. We regularly help customers determine the appropriate mist collector for specific machine tools and applications. Contact our team with your machine make and model, along with details about your application, and we’ll help you identify the best option.
Where can I find product catalogs and technical information?
Visit our Product Catalogs page for current manufacturer literature, or explore the Knowledge Center for product information, application guidance, maintenance resources, and technical references.
About Better Solutions
Is Better Solutions an Authorized Royal Products Distributor?
Yes. Better Solutions has been an Authorized Royal Products Distributor since 2000.
How long has Better Solutions worked with Royal Products?
Better Solutions has served as an Authorized Royal Products Distributor since 2000. Our family’s relationship with Royal Products began in March 1969 through Noah Letsky & Associates as manufacturer’s reps.
What types of customers does Better Solutions serve?
We primarily serve machine shops, along with manufacturers and maintenance departments that depend on reliable machine tool products and knowledgeable support.
How can I contact your team?
Visit our Contact page to get in touch. We’re happy to help with product questions, application support, replacement parts, or order-related questions.
Still Have a Question?
Can’t find the answer you’re looking for? Contact our team and we’ll be happy to help.